Why Self-Reliant Resources is Necessary for Restaurant Business Operations?
Prevailing covid-19 pandemic situation, many proprietors have overhauled their business operations to stay ahead in the market! Even the restaurant business has no exception. With the mindset to remain operational even during the lockdown and to offer safety-first customer services, most restaurant business owners have opted for online aggregators to get food orders digitally and delivery services. But it has created trauma to the respective businesses because of the following aspects. At last, relying on such services is not a sustainable approach for the food and beverage industries!
Facts Why Online Aggregators Are Not the Right Solution!
1. High Commission Hence Very Little to No Margin
According to the source, the commission rate charged by online food aggregators to their partners may vary anywhere between 18% to 40% of the order value! The defined rates may depend on the parameters like “the size of the order, the type of restaurants, and the agreement that was signed initially by the restaurant business owners.”
To mitigate the higher commission rates, restaurateurs have been pushed to take the following decisions, either to increase the order value or to tolerate the burden of having more food orders with very little to no margins! But both the decision was not hygienic, as someone either food serving industries or consumers have to suffer.
2. Priority Based Business/product Listing
The platform was not common for all! There you can find differentiation in operation while listing your business. The partners who offer higher commission to the online aggregator or the ones who list their business exclusively in a particular platform will get listed at the first position when the search was made. As a result, giant business owners will acquire more sales orders than mid-level or small business owners.
3. Delayed Payment Credit
As per the norms, any online food aggregators will credit money to their partner’s bank account within one week! The remittance process as follows, both the restaurant and online aggregators evaluate the sales data via cash & online payment made. Upon accounting, the aggregator will deduct their commission rate and finally remit the balance amount to the partner’s account.
But nowadays most business owners complain about delayed payment credit and lack of friendly support in this regard! as a result, there is a possibility of disrupted business operations.
4. Delayed Delivery and Hence Bad Reputation to the Business
When a third-party partnership is considered to the existing business operations, customer loyalty shifts away from the restaurant to the online aggregators. Any mistake made by them in customer service will cause direct loyalty issues to the respective restaurant brand.
How to Avoid Pitfalls?
By incorporating self-reliant resources into the restaurant business operations, one could overcome online aggregators barriers effectively. Self-reliant resources in the sense, A Native Mobile Application! Here are the benefits of implementing online ordering system to the restaurant business,
- No need to offer commission rates for any aggregators
- Instant payment credits for your online orders
- More Customer Retention
- Get more sales orders digitally and in-turn have more revenues
- Utilize in-house teams for food delivery by which commissions for delivery partner would be avoided abruptly
- Get in-depth analysis report on business operations
- Create loyalty program to attract new and existing customers
- Multiple ways to pay for the order
- Improved efficiency and lesser running costs
Find the right restaurant mobile application development company and make your business booming online!
English 
Urdu
Im pretty pleased to discover this page. I wanted to thank you for ones time for this particularly wonderful read!! I definitely liked every little bit of it and I have you bookmarked to look at new stuff on your blog.
I would like to thank you for the efforts youve put in penning this website. I really hope to check out the same high-grade content by you later on as well. In truth, your creative writing abilities has encouraged me to get my own website now 😉
Itís difficult to find knowledgeable people about this subject, however, you seem like you know what youíre talking about! Thanks